Monday, March 27, 2006

Importance of clear communication

Sometime when we communicate to people surrounding to us, we felt that whatever we are communicating to them, they are getting it completely. But when we try to communicate further on the same topic we have discussed few days back, we came to know they they could not get the discussion even half at that time.

Similar case has been happened with me when I was chatting with my client on Skype. We have discussed some functionality and both came to conclusion that we have understood completely. But when I was trying to rediscuss the same thing for some clarification, I came to know that our perspective were not matching at that time.

The reason for this mismatch in communication was, He was assuming that I already have that kind of mindtest in which he live. So he didn;t explain the details about that. And that causes the confusion.

Anyway I have learned one more thing from this, Listen carefully to other and also document whatever discussion has been happened. Review it again for better understanding and ask about clarification without any hesitation. Through this way only we can avoid the mis-communication.

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